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Shipping & Handling Charges

We utilize UPS real-time shipping rates based on your location. To determine the shipping rate add the products to your shopping cart, and enter your zip-code. All of the available shipping options will be displayed along with the transit times.

Below is a map showing the UPS Ground Shipping time table. Locate where you live in the colored area & you'll be able to determine the transit time for your package. This map is only an estimate.
Please Note: Should a delay occur when using any of the shipping services, only a refund of the shipping charges paid will be given (per carriers service guide), and we will be unable to accept any returns.

 

Returns

Premier Glow, does not sell merchandise on approval. Returns are only made for defective merchandise.

Defective Merchandise & Shortages:

It's our goal to make your shopping experience with us a pleasurable one. Strict quality control by the manufacturer before shipping ensures a minimal amount of defective items.  When  pricing our products we take into account a 5% defective rate.  Any defective items greater than 5% will be issued a store credit towards a future order.

Notification of shortages must be made within 3 days of receipt .  Any defective merchandise greater than 5% must be reported within 5 days of delivery. Premier Glow will issue a store credit to be used on a future order for all defective merchandise and shortages. I.E. If you order one tube of 100 8" Glow Bracelets ($18.00), and 6 bracelets are found defective, a store credit of $1.08 cents would be issued.

From time to time, we may make changes to this policy. Those changes will be reflected on this page.